Yang-Yang Ng is a seasoned global HR leader with nearly three decades of experience shaping people strategies across some of the world’s leading organizations, including Manulife, Accenture, Global Payments, and Procter & Gamble. Currently serving as CHRO at Manulife Business Processing Services, she supports a workforce of 8,000 employees, partnering closely with business leaders to drive organizational performance, talent strategy, and culture transformation.

Yang-Yang brings deep expertise in HR strategy, organization design, talent development, employee engagement, and total rewards, having led large-scale HR organizations supporting up to 45,000 employees across complex, global operations. Her career spans leadership roles across Southeast Asia and global hubs, where she has driven enterprise-wide change, capability building, and high-impact HR transformations.
Known for her strategic partnership with senior leaders and her ability to translate business priorities into people solutions, Yang-Yang is passionate about building high-performing organizations and future-ready talent pipelines. She combines global perspective with strong execution, making her a trusted advisor in driving sustainable business growth through people.