With several years of experience at Shangri-La Group, I currently contribute as the Assistant Director of Human Resources, leveraging my expertise in talent development, succession planning, and the integration of AI into HR processes. Equipped with certifications in Lean Six Sigma and Strategic Human Resources, I focus on driving innovative strategies that align with organizational goals and enhance team performance. My work fosters a culture of growth and collaboration, ensuring the effective development of talent while supporting the company’s mission of delivering exceptional service.